Frequently Asked Questions

ARE CRYSTALS REAL?

Absolutely! Every crystal, gem, and stone sold in my shop is natural and untreated!

HOW MUCH DOES SHIPPING COST?

Shipping via GLS express courier is €7, and free with orders over €120! Once your package is ready for shipping, you'll receive a tracking code to follow your order!

CAN I PAY BY CASH ON DELIVERY?

Sorry, but I can't accommodate you! Payments accepted are by credit card and PayPal! Your transaction will be protected and you'll enjoy all the purchase protection benefits required by law!

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

All orders are processed within 24 hours of payment, so shipping is expected within 24 hours. Monday through Friday, orders received before 10:00 a.m. are shipped the same day. All weekend orders are shipped on Monday!

CAN I REQUEST A CUSTOM JEWELRY?

Absolutely! Contact me and I'll get you a quote!

HOW LONG CAN I USE THE SECRET DISCOUNT CODE?

The discount code you receive with your first order can be used on all subsequent purchases! BUT BEWARE!!!

Follow me on Instagram because on special occasions I activate discount codes of at least 20% valid for a few hours!